Terms of service

Overview

Last updated 26 August 2026

This website is operated by Sorted Surf Shop Limited, trading as The Wetsuit Centre. References in these terms to “we”, “us” and “our” mean Sorted Surf Shop Limited.

These Terms of Service govern your use of this website and any orders you place with us. Please read them together with our Privacy Policy, Delivery Policy and Returns and Refunds Policy.

By using this website or placing an order, you agree to these terms. Nothing in these terms affects your statutory consumer rights.

Our online store is hosted by Shopify, which provides the e-commerce platform through which we sell our products.

Online Store Terms

You must be at least 18 years old to place an order through this website. If you are under 18, you may use the website only with the involvement and consent of a parent or legal guardian.

You may not use our products for any illegal or unauthorised purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit any worms or viruses or any code of a destructive nature.

A breach or violation of any of the Terms will result in an immediate termination of your Services.

General Conditions

We may refuse or restrict access to the website, decline an order or close an account where we reasonably believe this is necessary to prevent fraud, misuse, unlawful activity or a breach of these terms. We will exercise this right lawfully and will not discriminate unlawfully.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

Accuracy, Completeness and Timeliness of Information

We take reasonable care to ensure that information on this website is accurate and current. General guides, blog articles and other editorial content are provided for general information and should not be treated as professional advice.

This section does not limit our responsibility for product descriptions, prices, delivery information or other information that forms part of a consumer contract.

Modifications to the Service and Prices

We may change product prices and availability at any time before an order is accepted. Changes will not affect an order that we have already accepted, except where we have identified an obvious pricing error and contact you before dispatch.

We may modify, suspend or discontinue parts of the website without notice where reasonably necessary. This will not affect confirmed orders or your statutory rights.

We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

Products or Services

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.

We have made every effort to display as accurately as possible the colours and images of our products that appear at the store.

We cannot guarantee that your computer monitor's display of any color will be accurate.

We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at our discretion. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

We aim to describe and display products accurately. Colours may vary slightly depending on your device and display settings.

All products must meet the standards required by applicable consumer law, including requirements relating to satisfactory quality, fitness for purpose and conformity with their description.

Orders and Contract Formation

When you place an order, you are making an offer to purchase the products in your basket. An automated order-confirmation email acknowledges receipt of your order but does not necessarily mean that we have accepted it.

A contract is formed when we send confirmation that the order has been accepted or dispatched, whichever occurs first.

All orders are subject to availability. If we cannot accept an order, we will notify you and refund any payment taken.

We may decline or cancel an order before acceptance where a product is unavailable, the price or description contains an obvious error, payment cannot be authorised, delivery restrictions apply or we reasonably suspect fraud or misuse.

Accuracy of Billing and Account Information

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e‑mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store.

You agree to promptly update your account and other information, including your email address, so that we can complete your transactions and contact you as needed.

For more detail, please review our Returns Policy.

Optional Tools

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.

You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.

Third-Party Links

Certain content, products and services available via our Service may include materials from third-parties.

Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

Reviews, Comments and User Content

If you submit a review, photograph, comment or other content for public display, you confirm that you have the right to submit it and that it does not infringe another person’s rights or contain unlawful, misleading, abusive or malicious material.

You grant us a non-exclusive, royalty-free licence to display, reproduce and format that content for the operation and promotion of our website and products. This licence does not apply to private customer-service communications.

We may moderate or remove content where reasonably necessary to comply with the law, protect other users or enforce these terms. We will not edit a review in a way that materially changes the reviewer’s meaning.

Personal data associated with reviews and submissions is handled in accordance with our Privacy Policy.

Personal Information

Your submission of personal information through the store is governed by our Privacy Policy. To view our Privacy Policy.

Errors, Inaccuracies and Omissions

If we identify an obvious error in a product description, price, delivery charge or availability information before accepting your order, we will contact you and give you the option to proceed on the corrected basis or cancel the order for a full refund.

If an error is identified after a contract has been formed, we will deal with it in accordance with applicable law and will not restrict your statutory rights.

Prohibited Uses

You must not use the website unlawfully, fraudulently or in breach of our Acceptable Use Policy. In particular, you must not introduce malicious software, attempt unauthorised access, interfere with the website’s operation, collect other users’ personal data without authority or infringe our or another person’s intellectual-property rights.

We may suspend or restrict access where we reasonably believe this section has been breached.

Liability

Nothing in these terms excludes or limits any liability that cannot lawfully be excluded or limited, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or liability arising from your statutory consumer rights.

If we breach these terms, we are responsible for loss or damage that was a foreseeable result of that breach or our failure to use reasonable care and skill. We are not responsible for loss or damage that was not reasonably foreseeable.

We supply products for private and domestic use. If you use a product for commercial or business purposes, we are not responsible for business losses such as loss of profit, revenue, contracts, anticipated savings or business opportunity.

We are not responsible for delays or failures caused by circumstances outside our reasonable control, but this does not affect any rights you may have where an order is delayed, lost, faulty or not delivered as agreed.

Severability

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

Suspension and Termination

You may stop using the website at any time.

We may suspend or restrict your access where we reasonably believe you have used the website unlawfully, fraudulently or in material breach of these terms.

Suspension or termination of website access will not affect confirmed orders, accrued rights, outstanding refunds or any statutory rights and obligations that continue after termination.

Entire Agreement

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).

Governing Law

These terms and any contract between you and us are governed by the laws of England and Wales.

If you live in England or Wales, the courts of England and Wales will have jurisdiction. If you live in Scotland or Northern Ireland, you may bring proceedings in the courts of the part of the United Kingdom in which you live.

If you are a consumer resident outside the United Kingdom, including in France or another EEA country, you may also benefit from mandatory consumer protections under the laws of your country of residence. Nothing in these terms is intended to deprive you of those protections.

Changes to Terms of Service

We may update these terms from time to time to reflect changes to our services, business practices or legal obligations. The updated terms will be published on this page with a revised effective date.

Changes will apply to future use of the website and future orders. They will not retrospectively alter the terms governing an order that we have already accepted unless the change is required by law.

Contact Information

Questions about these terms should be sent to info@wetsuitcentre.co.uk.

Sorted Surf Shop Limited, trading as The Wetsuit Centre
Unit 7 Station Approach
Ashley Road
Boscombe
Bournemouth
BH1 4NB
United Kingdom